Shipping & Delivery

Swedish Orders

  • Your package will be sent with Budbee (choose box och home delivery), PostNord Registered Mail Domestic. 

International Orders

  • Your package will be sent with PostNord Registered Mail International, DHL and UPS. 

Delivery Estimated Time

  • SWEDEN - Product(s) will be delivered within 1-3 business days.
  • EU - Product(s) will be delivered within 2-6 business days. 
  • OUTSIDE EU - Product(s) will be delivered within 3-10 business days. 
  • Please Note: Delivery of our Fine Jewellery can differ; make sure to read the product info on the product page. Some of our Fine Jewellery is made to order for which we do not accept any returns or exchanges. Production begins after your order is confirmed and delivery time is approximately 5-8 weeks and 3-6 days if in stock.

Local Pick Up (Stockholm, Sweden only)

  • 24h - Pick up your order in our studio (Östermalmsgatan 26 A) the next  business day (only in Stockholm, Sweden). It is available on business days 9 - 17 (Closed for lunch 12-13). Please bring your ID and order number.
  • During weeks 29-31 the opening hours at the office can deviate. Please email info@sophiebysophie.com or contact us if you have any questions!
  • Address: Östermalmsgatan 26 A, c/o A house ARK, Stockholm.

Delivery Costs

  • SWEDEN – Free shipping on orders over 2500 SEK with Budbee Box or PostNord Registered Mail Domestic. Budbee Home Delivery - 59 SEK.
  • EU – from 20 €
  • OUTSIDE EU - from 30 € *
  • *Local taxes, as well as any customs duties are paid by the recipient (including the UK and Northern Ireland after 1st January 2021).

If you do not collect your package from a service point, we charge a fee of 150 SEK/NOK, 125 DKK, 15 EUR,  20 USD. This is for the freight and handling costs. 

Packaging

  • All of our jewellery except Fine jewellery, is delivered in our chrysoprase green velvet dust bag unless you have ordered a gift box at check out.
  • Our fine jewellery is delivered in our Fine jewellery box.

Payment Methods

  • We accept VISA, Master Card, Maestro and American Express, as well as E-Pay, Apple Pay and Google Pay. In specific countries, we also offer invoice payment through Klarna Checkout.

Sophie by Sophie reserves the right to change this policy for certain exceptions, and future updates.